User Forum ¤ Register ¤ SignIn

Support

 

  • Email support is always free. Response is usually within 24 hrs.
  • instant messaging is available with Skype. Our Skype id is "squidnetman".
  • Remote login support is available. We'll login into your system to help you get things going.
  • Have a question on licensing? Send us an email.
  • Having an installation issue? Send us an email.
  • Need to report a bug? Send us an email.
  • Need a new job template? If you need a template for an application that we currently don't support. No problem!. Just drop us an email and describe the type of application that you're using and what parameters/functions you would like us to implement.
  • Need a new feature implemented? If you need a specific feature that we currently don't support just send an email.

 

Current Bug Status

Bug Status Problem Workaround Solution
0001 OPEN SquidNet UI open but minimized. Can't see interface or maximize window. Remove UI window layout files:
  1. Force closure of SquidNet UI.
  2. Go to SquidNet insallation directory.
  3. "cd" into "settings" folder.
  4. Remove any "layout* files. For ex:"defaultlayout.dat"
  5. Restart UI. (You'll need to reset your window positions)
 Pending...

Please send us an email to report any bugs.